Is it safe to buy from Funiki?
Yes.
Funiki is a well-established and recognized company in Italy for the sale of Pop Mart products and official collectibles. We deliver exclusively through authorized channels and ship a high volume of orders every month, guaranteeing the authenticity and traceability of every single product.
Funiki is a trademark of Funiki Italy Srls – VAT number 03000770184
Registered Office: Corso Giovanni Josti, 29, 27036 Mortara (PV)
Headquarters: Corso Camillo Benso di Cavour, 39 27036 Mortara (PV)
Our Anti-Fraud System is available at the bottom of the page, which outlines the measures we take to protect our customers and preserve the integrity of our shipments.
How can I verify the authenticity of Pop Mart products?
All items sold by Funiki come exclusively from official manufacturers or distributors. For Pop Mart products, you can check them directly:
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By scanning the metal QR Code on the side of the package;
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By entering the code hidden under the scratch-off part, via the dedicated Pop Mart website;
Product compliance is supported by internal tax documentation and regularly certified supplies.
How can I purchase?
Purchases can be made via:
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www.funikistore.it, our official website;
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Our two stores on TikTok Shop: Funiki Store and Funiki Care & Beauty
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Our shop in Mortara (PV) located in Corso Camillo Benso di Caour, 39
What payment methods are available?
On funikistore.it you can pay via:
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Debit/credit cards;
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PayPal.
Cash on delivery is not available.
How do shipping and delivery work?
Shipments are made via reliable couriers, are tracked and insured , and are free for orders equal to or greater than €45.00.
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Standard: 3–5 business days
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Express: approximately 48 hours
For high-value items, we use premium couriers such as UPS or DHL where necessary. You can request the use of a specific courier; in this case, all shipping costs will be borne entirely by the customer.
Shipping rates (updated 08/29/2025):
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Orders up to €44.99 → €7.99
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From €45.00 → free
Any delays due to carriers or external circumstances are not attributable to Funiki.
During periods of high demand, preparation and shipping times may be extended.
International shipping:
We welcome customers from all over the world with fast, tracked, and guaranteed shipping. All products are authentic and purchased from official brands.
How can I make a return?
To request a return, please contact info@funiki.it, indicating your order number and providing any photographs of the product. Returns are accepted only if the item is intact , with its original packaging unopened and undamaged.
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Returns must be requested within 14 days of delivery ;
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If you prefer, you can request a voucher to use in-store;
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Return shipping costs are the responsibility of the customer;
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Funiki is not responsible for damage or loss that occurs during return shipment.
⚠️ Blind Boxes cannot be exchanged or returned unless the packaging is perfectly intact.
Funiki Anti-Fraud System
To ensure maximum security in shipments and to counter any fraud attempts, Funiki adopts a rigorous control system:
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Each package is weighed after sealing before leaving the warehouse;
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The courier re-registers the weight upon entry and exit from its hub;
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We keep measurements of our packaging materials, so we can accurately determine the actual weight of the contents;
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The packages are sealed with personalized tape and identifiable closures.
If a package appears to be altered, it is the recipient's responsibility to inform the courier upon delivery, report the incident immediately, and, if necessary, refuse to accept the package.
Funiki Store (Funiki Italy Srls) cannot be held responsible for tampering, theft, or irregularities attributable to carriers. Any complaints should be addressed directly to the carrier.
How to contact Funiki?
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E-mail:
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Social:
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TikTok, Instagram and Facebook: @funikistore
- TikTok: @funikicarebeauty_
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Chat available on the site.
Warning: Beware of possible scams
Funiki guarantees only original products, purchased from official and certified suppliers. Be wary of sites without VAT numbers, unauthorized resellers, or those claiming to purchase from alleged Pop Mart competitors: these entities do not exist and are a sign of counterfeit goods.
Additionally, delivery times longer than 8 days often suggest dropshipping from China, with inauthentic items.
If you wish, I can:
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to create an even more formal version,
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adapt it to the graphic style of your site,
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turn it into a section-structured FAQ ,
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or produce a shorter version for use in official policies.